Wireless signals can be weaker at greater distances between the printer and the router. Move the printer and router closer together: Move the printer and the computer closer to your wireless router, but no closer than 6 ft (1.8 m). Restart the printer and the computer: Restarting the computer and the printer can clear possible error conditions.Ĭonfirm the printer connection and network name: On the printer, make sure that the blue light next to the Wireless icon ( ) is on and steady, then touch the Wireless network menu to make sure that the printer is connected to the same network as your computer. Try these recommendations and procedures to help troubleshoot and avoid wireless connectivity issues. Step 4: Check the connection between your printer and your network If the firmware is up-to-date, continue to the next step. If the issue persists, continue to the next step. If the firmware is outdated, follow the instructions to update the firmware, and then try to print. Go to Updating Firmware on the Printer for more information. If your printer is already connected to a network and you registered your printer with Google Cloud Print, the printer firmware might be outdated. Under Google Cloud Print, select your printer. Under Destination, click the Change button. On the Chromebook, open the document or image you want to print. To print from Google Cloud Print, make sure to select the printer you registered with Google Cloud Print. Step 2: Select your Google Cloud Print registered printer Once you complete the registration, try to print. If your non-HP ePrint printer does not display, and then download the Google Cloud Print Service and follow the on-screen instructions. If your HP ePrint printer does not display, note your printer's email address, go to Connect Your HP Printer with Google Cloud Print (in English), and then follow the on-screen instructions. Go to Google Cloud Print Printers (in English).Ī list of your Google Cloud Print printers displays. On the Chromebook, open the Chrome browser. To print from the cloud, your printer must be registered with Google Cloud Print. Step 1: Make sure the printer is registered with Google Cloud Print No worries, I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:Īre you facing this problem after an update?Ī print job might not print for various reasons, such as an unregistered printer, outdated firmware, or a connection issue. I understand you are unable to print from your Chromebook This is a great place to get support, find answers Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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